Shipping and Returns


We do our best to process orders on the same day. However, we do ask for 1-3 business days to process and ship your order. Please be advised that shipping delays can occur.


Shipping Options:
Continental US: International:
  • UPS Ground
  • UPS 3rd day Select
  • UPS 2nd Day Air
  • UPS Next Day Air
  • FedEx Ground
  • FedEx Express
  • FedEx Overnight
  • USPS Priority (Puerto Rico only)
  • UPS Worldwide
  • USPS International
  • DHL

*Please note that the shipping fees will be added to your total after you have checked out, as we need to package the box first to add the shipping fee to your total.

Once your package is dispatched, please make sure to track your order until you receive it! Unfortunately, there are a lot of package thieves out there. Any lost/missing/stolen mail will not be Cefian Fashion’s nor the courrier’s responsibility. Once a package has been confirmed as delivered with tracking evidence, only a claim can be filed–a process that takes anywhere from 7 business days to months. So please make sure to track your package and ensure delivery! 


ALL SALES ARE FINAL SALE. Exchange & returns for store credit available for damaged items.

To file a claim on damaged items, please email for your return authorization (RA) Request.

Please include your Sales ID or Invoice No. in the subject line and the following information in the body:

  • Company Name
  • Address
  • Invoice Number
  • Style Number
  • Size(s) & Color
  • Quantity
  • Picture of damaged

We advise all customers to check their goods immediately upon delivery in the event a style may be damaged. All damage claims should be made within 2 business days of receipt of goods.

Shipping and handling charges are not refundable.

There is a 20% restocking fee for any unauthorized returns.

All sale items or discounted and ‘special order’ items are deemed FINAL and cannot be returned.

If an order cancellation is necessary, a written request to the manufacturer must be approved before any order can be cancelled.
Cancellation requests will only be considered if made within the same day the order is placed.

Preorder sales are not charged until the merchandise is shipped. Should the customer wish to charge the preorder at the time it is placed, it is considered FINAL SALE.

All sales are not subject to a refund. Only store credit will be issued.